Shipping & Returns

  Shipping and Returns Policy

  We ship anywhere in the 48 continental United States.  We do not ship to Alaska and Hawaii or Internationally.  We use UPS, USPS and FedEx shipping services.  We only ship via ground at this time, we apologize for any inconvenience.  Please allow 48-72 hours processing for tracking updates once an order has been placed.  All orders are shipped in a timely manner usually within 2 business days, and after payment has been verified.   Please allow an additional 2 or 3 days during peak times and holidays.  Orders are processed Monday through Saturday, 8AM - 9PM central standard time.

Multiple Packages:
  We often ship in multiple packages to serve you more quickly. So if you get some of your items, most often, the others are shortly behind.

Disclaimer:
  Even with our best efforts, we cannot guarantee when your merchandise will arrive, or that it will arrive quickly. Also, sometimes items are out of stock. Sometimes merchandise is out of stock, and when we go to re-stock, we find that the manufacturer has discontinued the merchandise. When that happens, we will try to promptly email you so that you have options such as purchasing an alternate item, canceling the order and receiving refund, or canceling the order.

Communication:
  We usually communicate by email to you. So when you communicate with us, please provide us with your email address, your order, and a phone number where we can always reach you.

Return Policy:
  If you receive a damaged shipment, you must report it to us within 7 days of your receipt of the shipment. We will file a damage claim with the carrier and send you instructions via email on what to do with the damaged item. Once the damage is confirmed by the carrier or claim honored, we will ship a relacement or refund your payment. If you receive a defective item, you must report it to us within 7 days of your receipt of the shipment. We will send you instructions via email regarding returns and arrange for reshipment, even exchange, or store credit. A return must be authorized in advance. Do not refuse a shipment unless we authorize it in advance. If you receive an order but decide not to keep it within 14 days of your receipt and there is nothing wrong with the shipment, you may return it to us but you must pay for the return shipping plus the original shipping charge plus a 20% restocking fee.You must contact us within 14 days of receiving your order if you wish to return any items. Returns will be accepted for reship, even exchange, or store credit if the items arrive with manufacturer defects or are damaged during shipping. We inspect every product before shipping, so if the item arrives damaged, please contact us immediately. Do not refuse shipments.

Cancellation Policy:
  Any order may be canceled at any time if the order has not been shipped. Payment will be refunded or you may request a store credit. If an order has been shipped, please refer to the return policy.

TATTOO KITS AND TATTOO ACCESORIES ADVISORY.
Please note that all of our tattoo kits and accessories are shipped overseas, and take as much as 3 to 6 weeks for delivery. Once an item arrives in the United States it must pass a customs inspection, these inspections can take as little as a few hours, or as much as a few weeks. There is no way for us to know how long an inspection will take and it is out of our hands, we are not responsible for any items being lost, stolen, damaged, or refused by United States Customs officials. For some orders in some countries you will be charged a standard international sales tax and or duty tax upon arrival, you are responsible for this tax at your expense. We cannot be sure of how much this tax will cost, or if there will be a charge at all. We do not offer any legal advice of any kind on this charge and have no way of knowing if this will incur. You are 100% responsible for paying this charge and we cannot be held liable for this charge if charges incur. By making a purchase and visiting mayhemgifts.com and its sister sites, Amazon.com, Bonanzle.com, ebay.com etc, you agree to and understand 100% these terms in full.